Logging into the New PartnerZone for the first time (existing users)
The new ESET PartnerZone has an entirely new user-interface, so you can expect the login screen to look different from before.
The following instructions are for the case where you are an existing user, and are logging into the new ESET PartnerZone (launched Nov 2020) for the first time.
- When visiting https://partnerzone.eset.co.za/ you will be redirected to the login system (it's normal for the URL will change to https://login.eset.co.za )
- If you have an existing user account (from the old system), you can use either your username or email to sign in along with your existing password.
- Note If you choose to supply your email and the system detects that your email address is associated with more than one user account, the login system will ask you to specify the username as well to disambiguate.
- After you have successfully authenticated, you will be guided through a brief process that asks you to:
- Confirm your user account Full Name and Email Address
- Set a new Password.
What if I cannot remember my password and can't login?
- If you cannot remember your password, please use the Forgot Password feature to reset your password.
- This feature will send a password reset email to the email address that we currently have associated with your ESET PartnerZone user account and allow you to set a new password.
- After resetting your password, you will be able to login into the PartnerZone without confirming your user account full name and email.
- You can modify your user Full Name inside the PartnerZone by clicking: Settings > Your User Details.
- If you have user permissions to edit users, you can also modify your user email address: Settings > User Administration > Edit (on the user you wish to edit).
- If you do not have "User Administration" permissions, please contact the owner (the primary user) of your PartnerZone account and ask them to edit your user account for you.
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