How to Edit a PartnerZone User

How to Edit a PartnerZone User

In order to edit a user account in the ESET PartnerZone, your user account needs to have the "Create/Edit PartnerZone" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account. 

How to Edit a PartnerZone User Account
  1. Click on Settings > User Administration. 
    1. This will show you a list of users in your PartnerZone Account. 
  2. Click Edit User on the right of the user account that you wish to edit.
    1. This will taken you into the Edit User screen. 
  3. You will now be able to modify the following: 
    1. Full Name
    2. Email (the system will check it for uniqueness against active users)
    3. User Permissions
  4. Click Save Changes to confirm and save any changes you have made. 

    • Related Articles

    • Creating a new PartnerZone User

      In order to create a new user account in the ESET PartnerZone, your user account needs to have the "Create/Edit PartnerZone" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account.  How to ...
    • How to Edit your Partner Account Details

      In order to edit your ESET PartnerZone account details, your user account needs to have the "Edit Partner Details" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account.  How to Edit your ...
    • Logging into the New PartnerZone for the first time (existing users)

      The new ESET PartnerZone has an entirely new user-interface, so you can expect the login screen to look different from before.  The following instructions are for the case where you are an existing user, and are logging into the new ESET PartnerZone ...
    • How to Search for a Customer

      If you wish to find a customer order, it's easiest to search the Customer Name or CustomerID on the Orders and Licenses Grid. Learn more about Searching for Orders and Licenses here. If you wish to search for a customer in order to view or edit ...
    • Creating a New Customer

      Note: in order to create a new customer, your PartnerZone user will need to have the Create/Edit Customer permission.  Click on Customers in the main navigation on the left. Click on Add New Customer. In form, specify: Customer Type: Individual or ...