ESET PartnerZone: Creating a new Customer

Creating a New Customer

Note: in order to create a new customer, your PartnerZone user will need to have the Create/Edit Customer permission. 
  1. Click on Customers in the main navigation on the left.
  2. Click on Add New Customer.
  3. In form, specify: Customer Type: Individual or Company. 
  4. For Individual:
      1. Enter the individual's Name and Email Address. 
      2. All other form fields are optional. 
      3. Click Add Customer to create the new customer.
      4.  
  5. For Company:
    1. Enter Company Name and Email address.
    2. Enter the Company's VAT number. If no VAT number is available, select VAT Number unavailable. 
    3. If you would like to specify the Company Contact, edit the Name in the Primary Contact section. 
    4. All other form fields are optional. 
    5. Click Add Customer to create the new customer.


    • Related Articles

    • Create a New License Order

      Click on New Order... (near the top left)  Choose a Customer If you have already added the Customer to your PartnerZone account, you can search for it using Customer Name, Email, or Customer ID If you have not yet added the Customer, click on Create ...

    • Creating a new PartnerZone User

      In order to create a new user account in the ESET PartnerZone, your user account needs to have the "Create/Edit PartnerZone" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account.  How to ...

    • Why do we ask for Customer VAT Numbers?

      As the exclusive distributor for ESET products in South Africa and Namibia, we are contractually obliged to fulfil certain data quality requirements that are set out for us by ESET HQ. We try to make ordering ESET licenses as pain-free as possible, ...

    • How to Search for a Customer

      If you wish to find a customer order, it's easiest to search the Customer Name or CustomerID on the Orders and Licenses Grid. Learn more about Searching for Orders and Licenses here. If you wish to search for a customer in order to view or edit ...

    • Logging into the New PartnerZone for the first time (existing users)

      The new ESET PartnerZone has an entirely new user-interface, so you can expect the login screen to look different from before.  The following instructions are for the case where you are an existing user, and are logging into the new ESET PartnerZone ...