Creating a new PartnerZone User

Creating a new PartnerZone User

In order to create a new user account in the ESET PartnerZone, your user account needs to have the "Create/Edit PartnerZone" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account. 

How to Create a new PartnerZone User
  1. Click on Settings > User Administration. 
  2. Click Add New User (near top right).
  3. Specify the following 
    1. Full Name
    2. Email (the system will check this for uniqueness against active users)
    3. User Permissions (do not skip this step, otherwise your new user account will not have access to any features)
  4. Click Add User to confirm and create the new user. 
  5. An activation email will now be sent to the specified email. The intended recipient must click the link in the email in order to activate the account and set a new password before they will be able to login to the PartnerZone. 
    1. You can resend the activation link by clicking on Resend Invite. 

    • Related Articles

    • Creating a New Customer

      Note: in order to create a new customer, your PartnerZone user will need to have the Create/Edit Customer permission.  Click on Customers in the main navigation on the left. Click on Add New Customer. In form, specify: Customer Type: Individual or ...
    • Logging into the New PartnerZone for the first time (existing users)

      The new ESET PartnerZone has an entirely new user-interface, so you can expect the login screen to look different from before.  The following instructions are for the case where you are an existing user, and are logging into the new ESET PartnerZone ...
    • How to Edit a PartnerZone User

      In order to edit a user account in the ESET PartnerZone, your user account needs to have the "Create/Edit PartnerZone" user permission. If you do not have this permission, please contact the primary user of your PartnerZone account.  How to Edit a ...
    • Create a New License Order

      Click on New Order... (near the top left)  Choose a Customer If you have already added the Customer to your PartnerZone account, you can search for it using Customer Name, Email, or Customer ID If you have not yet added the Customer, click on Create ...
    • How to reset your Password

      If you cannot remember your ESET PartnerZone password and are unable to login, you can reset it on the Login Page: Click on Forgot Password Enter the username or email of the user account you want to reset If you are unsure of your user account ...